Privacy Policy

Effective Date: [3/30/2026]

1. Introduction

Time to Surrender (“we,” “our,” or “us”) is committed to protecting the privacy and security of visitors to our website, timetosurrender.com. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website.

This website is intended for informational and general communication purposes only. We do not collect, store, transmit, or process electronic Protected Health Information (“ePHI”) through this website.

2. HIPAA Compliance Statement

Time to Surrender is an addiction treatment center and complies with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) in our clinical and operational practices where applicable.

However, this website itself is not a HIPAA‑regulated platform. Specifically:

We do not request or accept medical, diagnostic, or treatment information through this website
We do not collect or store ePHI via website forms, cookies, or analytics tools
Visitors should not submit health, medical, or insurance information through the website or general email inquiries

When health information must be shared, it is done through secure, HIPAA‑compliant systems separate from this website.

3. Information We Collect

We may collect limited, non‑health personal information, including:

Name, email address, or phone number submitted through a general contact form
Device type, browser type, and operating system
IP address and approximate geographic location (city/state level)
Website usage data such as pages viewed and time spent on the site

We do not collect:

Medical or mental health information
Substance use history
Diagnoses or treatment records
Insurance or billing details
Any information classified as ePHI

4. How We Collect Information

Information is collected through:

Voluntary submissions via general inquiry or contact forms
Automated technologies such as cookies and website analytics
Standard server logs for security and performance monitoring

5. How We Use Information

The information collected through this website is used to:

Respond to general inquiries
Provide requested non‑clinical information
Improve website functionality and user experience
Monitor and maintain website security
Conduct internal analytics and performance evaluation

Information is not used for medical decision‑making or treatment purposes.

6. Cookies and Analytics

Our website may use cookies or similar technologies to:

Ensure proper website operation
Analyze traffic and site performance
Enhance user experience

You may control or disable cookies through your browser settings. Some site features may not function properly without cookies.

7. Sharing and Disclosure of Information

We do not sell, rent, or trade personal information.

We may share limited information with:

Website hosting providers
IT, security, and analytics service providers
Legal or regulatory authorities when required by law

All third‑party service providers are required to maintain appropriate safeguards and confidentiality standards.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information collected through the website, including:

Secure hosting environments
Access controls
Monitoring and security protections

While no system can guarantee absolute security, we take reasonable steps to protect against unauthorized access or disclosure.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to personal information you submitted
Request correction or deletion of your information
Limit certain data uses

Requests can be made using the contact information provided below.

10. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been submitted, we will promptly delete it.

11. External Links

Our website may include links to third‑party websites. Time to Surrender is not responsible for the privacy practices or content of those external sites. We encourage visitors to review the privacy policies of any third‑party sites they visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.